Syllabus

About the course

Description:

Learn how Generative AI is shaping the future of customer service in the digital age. Explore the latest advancements in AI technology and how it is revolutionizing customer interactions and support services. Discover practical applications and case studies of Generative AI in enhancing customer experiences and optimizing service delivery.

Key Highlights:

Cutting-edge insights on Generative AI for customer service
Real-world case studies and applications
Enhancing customer experiences with AI technology

What you will learn:

Understanding Generative AI Technology
Explore the fundamentals of Generative AI and its applications in customer service.
Optimizing Customer Interactions
Learn how AI can improve customer interactions and streamline service processes.
Enhancing Customer Experience
Discover strategies for leveraging Generative AI to enhance customer experiences.

What do we offer

Live learning

Learn live with top educators, chat with teachers and other attendees, and get your doubts cleared.

Structured learning

Our curriculum is designed by experts to make sure you get the best learning experience.

Community & Networking

Interact and network with like-minded folks from various backgrounds in exclusive chat groups.

Learn with the best

Stuck on something? Discuss it with your peers and the instructors in the inbuilt chat groups.

Practice tests

With the quizzes and live tests practice what you learned, and track your class performance.

Get certified

Flaunt your skills with course certificates. You can showcase the certificates on LinkedIn with a click.

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eBOOK: Generative AI :Future of Customer Service